Our initial consultations are 45 minutes, which allows your Physiotherapist to run through the necessary assessments and develop a management plan with you. We offer a 45 minute extended follow up appointment for people who have more than one area requiring treatment or for complex issues. We also offer a 30 minute general follow up appointment. Your Physiotherapist will advise which appointment is appropriate for you.
Please arrive 10 minutes prior to your appointment, this allows for completion of any paperwork that may be required
How much do the appointments cost?
Our 45 minute appointments are $115, and our 30 minute appointments are $93. We have a HICAPS machine on site, which allows for instant claiming from your private health fund. Please check with your health insurance provider if you have questions regarding coverage.
MPP also offers telehealth appointments, which are Physiotherapy consultations conducted via video link. Telehealth is a fantastic option for when a face-to-face appointment isn't possible, wether that's due to sickness, family commitments, or distance, you can now access our amazing MPP Physios wherever you are!
What payment options do you accept?
We accept Eftpos, Visa, and MasterCard. We do not accept cheques or cash payment at this time.
DO I NEED A REFERRAL?
You don't generally need a referral to see a Physiotherapist. The only time a referral is needed is when you are being covered by WorkCover, CTP, DVA, or a Medicare EPC. If you are unsure, speak with your GP who will be able to supply a referral if required.
DO YOU HAVE PARKING?
Yes, there is free parking directly outside the clinic and street parking nearby. Please allow yourself time to secure a park prior to your appointment starting as it can get busy at times. PLEASE NOTE: it is rear to curb parking as per the signage.
WHAT SHOULD I WEAR?
Loose fitting clothing is generally best as the Physio needs to be able to access the injured area. Wear clothing appropriate for your injury e.g. if you have injured your knee, wear shorts. Ladies are advised to wear a singlet top underneath their blouse. If clothing does need to be taken off, we offer draping and towels for modesty.
WHAT DO I NEED TO BRING?
Please bring any reports, scans, referrals, and any relevant cards e.g. private health insurance card, Medicare card, White or Gold DVA card.
If you are claiming treatment under WorkCover or CTP you will need to provide us with the name of your Nominated Treating Doctor, Case Managers name, and claim number before we can provide treatment.
If treatment is being provided under DVA, you will need to bring a treatment cycle referral from your GP.
WHAT SHOULD I DO IF I WILL BE LATE OR NEED TO CANCEL MY APPOINTMENT?
We understand that the unexpected happens, however we ask that you provide at least 24 hours notice when changing or cancelling appointments. This allows someone else the opportunity to take the appointment time you have changed/cancelled. Please note a cancellation fee may be payable if the required notice is not provided.
WILL MEDICARE COVER MY PHYSIOTHERAPY?
Medicare does not cover private Physiotherapy. Some clients who suffer from chronic conditions may be eligible for a Chronic Disease Management (CDM) plan (previously know as Enhanced Primary Care [EPC]). Please speak with your GP to see if this is appropriate for you.
If your GP deems you are eligible for this plan, you must have a referral from your GP which you will need to bring with you on your first visit. This includes the CDM referral form and a copy of your Team Care Arrangements and GP Management Plan.
My Peak Performance does NOT bulk bill for referrals under Medicare and the full consult fee will be payable at the appointment. We can assist in claiming the rebate on your behalf in some instances.
DO YOU OFFER TREATMENT FOR WORKCOVER/CTP/DVA?
Yes we do, however you must have a valid referral in order for us to treat you. Before we can provide treatment, we will need to have your referral, referring doctors name, case managers name and claim number.
DVA clients will need a treatment cycle referral from their GP.
Do you use TENS or Ultra-Sound machines?
We do not utilise these machines in our Physiotherapy treatment. Treatment techniques used at My Peak Performance include soft tissue releases, joint mobilisation and manipulation, dry needling, muscle energy techniques, taping, and exercise prescription. We believe in a hands-on approach to helping you achieve your peak performance!
DO YOU OFFER HOME VISITS?
We do not currently offer home visits. If you are unable to attend the clinic, please call and speak with the receptionist to see if a Telehealth consultation can be arranged.
DO YOU HAVE MALE AND FEMALE PHYSIOTHERAPISTS?
We only have a male Physiotherapist available at this time.
do you offer pilates?
MPP is not currently offering any Pilates classes at this time.